The Consumer Duty clock is ticking.Â
Firms have until the end of October 2022 to produce an implementation plan, and until the end of July 2023 to be compliant with the rules for all new and existing products and services.Â
For professional advisers and paraplanners only.
Elevation is inspired by research with advice firms and consumers, as well as by recent FCA publications, particularly the New Consumer Duty.
The system has analysed over 300,000 clients’ feedback to identify the factors that make the biggest positive difference to client experience. It uses carefully engineered questions within a client survey to reveal how your advice firm is tracking against these client experience drivers. As well as benchmarking how you compare with advice firms from the rest of the industry.
Elevation also produces a real-time Consumer Duty Report showing how your advice firm compares with the industry within each of the 4 Consumer Duty outcomes.
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Any questions? Please contact elevation@vouchedfor.co.uk